Position: Adoption Counselor

Status: 1 Full Time, Hourly

Pay Range: $8.00 / hour

Schedule: Full Time - 9:00 a.m. to 6:00 p.m. 5 days/wk, to include Sat. & Sun.

Duties: Working front desk at the Humane Society office, greeting visitors, showing adoptable cats and dogs, coordinating visits between visitors and adoptable pets, handling intakes, educating prospective and current pet owners, facilitating adoptions, collecting fees, entering records in database, selling merchandise, assisting volunteer dog-walkers, handling incoming phone calls regarding adoptions, lost animals, pet care information, cruelty reports, and directing other calls as needed. This position is a front line position, serving as our primary representative to the community.

Qualifications: Must exhibit excellent customer service skills and have the ability to represent the Humane Society in a positive and professional manner in a wide variety of interactions and under sometimes difficult situations. Must enjoy working with people and animals, both dogs and cats, and be able to handle animals comfortably. Must be competent with computers, using Microsoft Office, and willing to learn shelter management database program.  Shelter or Veterinarian office experience a definite plus.

To Apply: Submit resume or completed application to Humane Society of Memphis & Shelby County, 935 Farm Rd., Memphis, TN  38134; FAX: 901-937-3949 or email to Customer Service Manager, John Robinson at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Applications available at the Humane Society front desk. No phone calls please.

Application Deadline: Until filled

Posting Date: August 26, 2010